Terms of Use

Acceptance of terms

By accessing or using www.seniordeli.com (the Site), you agree to these Terms of Use. If you do not agree, please do not use the Site. SeniorDeli (also known as CareEZ / 康樂齡) operates the Site as a Hong Kong–based social enterprise.

Use of the site

You may use the Site for lawful, personal, or professional reference purposes related to dysphagia care food, senior nutrition, and related products. You agree not to:

• Use the Site in any way that violates applicable law or regulation.
• Attempt to gain unauthorised access to any part of the Site, server, or related infrastructure.
• Use any automated system to extract content other than standard search-engine crawling that respects robots.txt.
• Misrepresent your identity when contacting us.

Product information and medical disclaimer

Information on this Site about dysphagia, the IDDSI framework, and our products is provided for general educational and reference purposes. It is not a substitute for professional medical advice, diagnosis, or treatment.

If you, a family member, or someone in your care has dysphagia or any other condition that affects swallowing or nutrition, you should consult a qualified speech-language pathologist, dietitian, or physician before changing diet or starting any new product. Always read product labels, instructions, and IDDSI-level guidance before use, and discontinue use if any adverse reaction occurs.

Intellectual property

All content on this Site — including text, graphics, logos, product names, images, and structured data — is owned by SeniorDeli or its licensors and is protected by Hong Kong and international intellectual-property laws. The SeniorDeli, CareEZ, and 康樂齡 names, together with associated logos and product names (Clear Thickener, Food Moulding Powder, Frozen Soft Meal Powder, Food Softener, and others), are trademarks of SeniorDeli.

You may view and print pages for personal, non-commercial reference only. Any other use — including reproduction, redistribution, scraping, or commercial exploitation — requires our prior written permission.

Bulk orders and pricing

Pricing for institutional and bulk orders is provided by quotation. Prices, packaging, and product specifications shown on the Site are indicative only and may change without notice. The terms of any order — including price, quantity, packaging, delivery, and payment — are governed by the written quotation and order confirmation we issue, not by the Site.

Third-party links and references

The Site may reference third-party institutions, partners, certifications, or news outlets, and may link to external websites. References and links are provided for informational purposes. We do not control, and are not responsible for, the content, accuracy, or practices of any third-party site.

Disclaimer of warranties and limitation of liability

The Site is provided on an as-is and as-available basis without warranties of any kind, express or implied. To the maximum extent permitted by law, SeniorDeli disclaims all warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, SeniorDeli will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Site. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Governing law and jurisdiction

These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China. Any dispute arising out of or in connection with these Terms or the Site is subject to the exclusive jurisdiction of the Hong Kong courts.

Updates to these terms

We may update these Terms of Use from time to time. The Last updated date at the top of this page indicates when the Terms were most recently revised. Continued use of the Site after revisions take effect constitutes acceptance of the updated Terms.